The short answer
Navan unifies booking, cards and expenses, but it does not negotiate hotel rates, benchmark them against the market or track leakage at contract level. A hotel procurement desk sits alongside the booking tool and covers those three jobs. Companies spending $150K–$5M a year on hotels generally get the most from that narrower option, while larger and more complex travel programs still suit a full-service TMC or an enterprise T&E suite.
Why companies look beyond Navan for hotels
Navan has built a strong all-in-one travel and expense platform: unified bookings, corporate cards and expense automation in one tool. For companies managing flights, hotels and ground transport together, it is a reasonable default.
The mismatch appears when hotel spend is the problem being solved. Navan's hotel module sits inside a product built for travel booking rather than hotel procurement. It shows rates, but it does not negotiate a preferred program on the company's behalf, benchmark those rates against the market, or track compliance at contract level. Companies usually start comparing alternatives when they need:
- Dedicated hotel rate negotiation: managing the RFP cycle, competing bids and contract terms with hotel groups, using the company's own room-night data.
- Rate leakage tracking: knowing which bookings missed contracted rates, by property and traveler, every month.
- Market benchmarking: understanding whether negotiated rates are competitive against what comparable companies pay in the same markets.
- Platform independence: keeping the booking tool the team already uses rather than migrating to a new one.
This guide is published by Zodiac, and Zodiac is one of the options below. The framework is therefore deliberately narrow: the options are compared on what drives hotel savings (negotiation, compliance and leakage analytics) rather than feature breadth. Where a competing platform serves a need better, the guide says so. Independent user sentiment on G2 and Capterra is worth checking alongside it.
The five options at a glance
| Option | G2 rating | Primary focus | What it adds for hotels |
|---|---|---|---|
| 1. Zodiac | Specialist | Hotel procurement for mid-market | Negotiates rates, tracks leakage, benchmarks against market data |
| 2. Egencia (Amex GBT) | 4.5/5 | Premium global TMC | Global inventory, duty of care, account management at scale |
| 3. SAP Concur | 4.1/5 | Enterprise T&E | Booking and policy enforcement inside the SAP ecosystem |
| 4. TravelPerk | 4.6/5 | Modern travel booking | Strong booking experience and flexible cancellation |
| 5. In-house program | Not rated | Manually managed hotel spend | Full control, at the cost of staff time and visibility |
Competitive data collected September 2026 and subject to change. G2 ratings reflect publicly available Fall 2025 report data.
1. Zodiac
Zodiac is a dedicated hotel procurement desk built for one job: making a hotel program perform. It covers companies spending roughly $150,000–$5 million a year on hotels, a band usually too small to command attention from a large travel management company and too large to run in a spreadsheet.
It does not replace the booking tool. Zodiac works alongside Navan, Concur or an existing travel agency, adding the negotiation, compliance and analytics layer that produces the savings.
- Rate negotiation: the full RFP cycle: data compilation, benchmarking, competing bids and contract terms including last-room availability, cancellation policy and attrition waivers.
- Compliance tracking: connections to the expense system flag off-contract bookings by property and traveler, every month.
- Leakage analytics: the dollar difference between what was paid and what contracted rates would have cost, by market, property and traveler.
- Market benchmarking: every negotiated rate measured against market data, so the question becomes whether a rate is competitive, not merely below the best available rate.
2. Egencia (Amex GBT)
Egencia is a premium global travel management company that combines American Express Global Business Travel's global footprint with a digital booking interface. It suits enterprises with significant international travel, complex duty-of-care obligations and enough spend to command a dedicated account team.
On a hotel-led budget the arithmetic is harder. TMC fees typically run 5–12% of total travel spend, and account attention scales with client revenue: a company spending $500,000 on hotels is rarely a priority account at a firm whose largest clients spend $50 million.
- Global hotel inventory across GDS, chain and independent properties.
- Automatic rate revalidation after booking to capture price drops.
- 24/7 traveler support and duty-of-care coverage.
- Expense integrations with major reporting platforms.
3. SAP Concur
SAP Concur is the dominant enterprise travel and expense platform, tightly integrated with SAP's ERP ecosystem and proven in complex, multi-entity organizations. Its hotel module connects to GDS content and enforces policy through approval workflows.
That hotel functionality is a booking and compliance tool rather than a procurement one. It does not negotiate rates, benchmark a program against the market or track leakage at contract level, so companies running hotels through Concur usually still have room on negotiation and analytics.
- Hotel booking through integrated GDS partner systems.
- Configurable policy enforcement and multi-level approval workflows.
- Deep SAP ERP integration and global tax compliance.
- Established audit trails for regulated industries.
4. TravelPerk
TravelPerk is a modern booking platform with an excellent booking experience, broad global inventory and FlexiPerk flexible cancellation. It is popular with fast-growing companies that want a modern, self-serve tool without the weight of a traditional TMC.
Like Navan, it is designed for travel management rather than hotel procurement. It helps travelers find and book hotels; it does not negotiate preferred rates on the company's behalf, benchmark spend against market data or track leakage at program level.
- Modern booking interface across flights, hotels, trains and cars.
- FlexiPerk: flexible cancellation up to two hours before travel.
- Policy enforcement and real-time spend visibility.
- Carbon reporting and offsetting tools.
5. Managing the program in-house
Most mid-market companies without a dedicated platform manage hotel spend in-house: a travel manager or executive assistant runs the RFP when time allows, preferred rates live in a shared spreadsheet, and compliance is checked only when someone reviews expense reports. It is the industry baseline, and industry data consistently shows it is also the most expensive approach.
- RFP cycles run every two to three years rather than annually.
- No market benchmarking, so competitiveness is unknown.
- Compliance reviewed by exception; leakage stays invisible until audit.
- Staff time becomes the binding constraint: a 200-property program is unmanageable manually.
18–22%
average first-year savings where a dedicated hotel program is put in place.
$50K–$300K
recoverable spend typically identified in a first formal hotel spend analysis.
2–3 years
typical gap between in-house RFP cycles.
How to choose
The decision turns on what the primary problem is. Where unified booking, expense automation and corporate cards are the goal, Navan and TravelPerk are strong options. Where hotel spend is the target (rates, compliance and leakage), a dedicated procurement platform is the better tool.
- How much of total travel spend is hotels, and is that share growing?
- What does each option cost in absolute dollars on that hotel spend?
- Which option requires changing the tools travelers already use?
- What savings has each evidenced on comparable spend, and against what baseline?
A short proof of concept with two finalists, measured against the same properties and stay dates, settles the question faster than any comparison table.
Questions worth asking
Related guidesHotel procurement desk vs TMCChoosing a procurement platformBest hotel procurement software
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